RELIEFS AVAILABLE TO CONSUMERS

Depending on the facts and circumstances, the Redressal Forums may give order for one or more of the following relief.
1. Removal of defects from the goods;
2. Replacement of the goods;
3. Refund of the price paid;
4. Award of compensation for the loss or injury suffered;
5. Removal of defects or deficiencies in the services;
6. Discontinuance of unfair trade practices or restrictive trade practices or direction not to repeat them;
7. Withdrawal of the hazardous goods from being offered to sale; or
8. Award for adequate costs to parties.
There is no limit on amount of compensation you can claim, but it has to be proportionate & rational with the loss or injury suffered by you. Always be reasonable in the amount you want to claim as this will make it easier for the court to make a finding in your favour.